I. WEBSITE TERMS OF USE

1. Introduction

Please read these Terms of Use (“Terms of Use”) before using [URL] (the “www.lacanealiving.gr”), which is property of the LACANEA PRIVATE CAPITAL COMPANY  and the d.t. "LA CANEA" with registered offices at 

Street Address: ΝEO CHORIO ΑPOK/ΝΟU, 73100, CHANIA, GREECE

Telephone: +30.6944946999

E-mail: info@lacanealiving.gr

("COMPANY")

Access to and use of the Website shall constitute full and unconditional acceptance of the Terms of Use.  The COMPANY is entitled to unilaterally revise and/or update the Terms of Use at any time.  Use of the Website after any revision and/or update of the Terms of Use implies that the users have accepted the Terms of Use in accordance with the revisions and/or updates.  In the event users do not accept all Terms of Use, they should not use the Website.

In the event that one or more Terms of Use are found to be in violation of applicable law or void by a competent Authority or Court, they shall immediately cease to apply, without prejudice to the validity of the other Terms of Use.

The Website has been created for information and communication purposes between the users and COMPANY.  The COMPANY is entitled, at any time and without prior notice to the users, to interrupt or suspend, in whole or in part, the operation of the Website.

2. Websıte Users

The Websıte is addressed exclusively to adults. Minors are prohibited from usıng the Website. The COMPANY bears no responsibility in the event that minors use the Website.

3. Website Content and Use of Content

3.1 The entire content of the Website in any form, including but not limited to texts, photographs, videos, sounds and graphics (“Content”), together with trademarks, logos, distinctive features and/or other proprietary rights, and the Website itself are intellectual and/or industrial property of The COMPANY and are protected in accordance with applicable laws.  Intellectual and/or other proprietary rights of third parties that may be found in the Website belong to their rightful owners.

3.2 Commercial use of the Website and/or its Content, copying and/or modifying and/or reproducing and/or retransmission and/or distributing in any way and/or presenting and/or linking and/or downloading and/or otherwise exploiting, all or part, of the Website and/or its Content and/or trademarks, logos, distinctive features and/or other proprietary rights, without the prior written consent of The COMPANY, is prohibited.  Furthermore, the use of the Website and/or its Content for any unlawful purpose or in any way that is inconsistent with these Terms of Use is prohibited.

3.3 Any breach of the Terms of Use resulting in infringement of the intellectual and/or other property rights of The COMPANY shall entitle The COMPANY to bring a claim seeking redress for the breach.  Νon-exercise by The COMPANY of any right or claim shall not imply a waiver from such rights or claims.

3.4 Use of the Website’s Content is made at the sole responsibility of the users, excluding any liability of The COMPANY.

4. Links to Third Party Websites

The Website is likely to include links to third-party websites exclusively for the purpose of facilitating the users.  Use of these websites is made at the sole responsibility of the users, excluding any liability of The COMPANY.

5. Applicable Law and Jurisdiction

Any dispute with respect to the implementation, interpretation, invalidity of the Terms of Use, the existence or non-existence of rights and obligations of users or the Company, under contract and/or tort, is governed by Greek law and is subject to the exclusive jurisdiction of the competent courts of Athens.

II. WEBSITE PRIVACY POLICY

PROTECTION OF PERSONAL DATA

1. Introduction

The Website’s Privacy Policy governs the processing of Personal Data (“PD”) collected or provided by users through the Website. The Privacy Policy is in accordance with the General Data Protection Regulation on the Protection of personal data (2016/679) and with the applicable legislation in general. The PD collected or provided by the users of the Website are processed in accordance with the applicable legislation on PD and the Website’s Privacy Policy.  The COMPANY is entitled to revise and/or unilaterally update the Privacy Policy at any time and always in conformity with applicable legislation.

The COMPANY does not guarantee that third-party websites links of which are included in the Website comply with the requirements of applicable legislation in order to safeguard the protection of users’ PD.  Use of these websites is made at the sole responsibility of the users, excluding any liability of The COMPANY.

2. Data Controller and Data Processor

2.1 The COMPANY is the data controller of Website users’ PD. The COMPANY determines the purposes and means of the processing of Website users’ PD.  The COMPANY’s contact details are the following:

Address: ΝΕΟ CHRIO APOKORONOY, 73100, CHANIA, GREECE

Telephone: +30.6944946999

E-mail: info@lacanealiving.gr

2.2 The COMPANY may assign to a natural or legal person the processing of Website users’ PD on behalf of the Company within the limits of the Privacy Policy.  In such cases, The COMPANY uses processors providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of the General Data Protection Regulation and/or other applicable legislation and the relevant contracts with data processors shall meet the requirements of the General Data Protection Regulation and/or other applicable legislation.

3. Purpose of Processing

Website users’ PD are processed for explicit and legitimate purposes and are not further processed in a manner that is incompatible with those purposes.  In particular, Website users’ PD are processed for the purpose of (a) responding to a user’s request of communication (information, bookings, etc.) (b) recruitment of personnel (c) improvement of the Website.

4. Lawfulness of Processing

4.1 In principle, the lawfulness of processing Website users’ PD by The COMPANY is the consent of the Website users. More specifically, the users are informed for the use of non-technically necessary cookies through the relevant pop-up window, and if they wish, they accept the cookies.

4.2 The data subject shall have the right to withdraw his or her consent at any time by email sent to [email].

4.3 The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. 

4.4 Users’ consent is retained by The COMPANY for the time period required for the purposes of the processing, which does not exceed three (3) months from the of processing or withdrawal of consent. 

4.5 In any case, even without the consent of the users, the Company or third parties on behalf of The COMPANY may process users’ PD in all cases provided for in Articles 6 and 9 of the General Data Protection Regulation and/or other applicable legislation.

5. Recipients of PD

Recipient of PD collected from and/or provided by the Website’s users is The COMPANY and its employees/associates, as the case may be. 

6. Technical and Organisational Measures

Users' PD are processed using both electronic and printed form.  The COMPANY makes every effort to ensure that the Website users’ PD are processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.  The Website uses a security protocol with encryption, for secure electronic communications.  This encrypts all users' PD entries so they cannot be read or modified when transferred in the Internet.

7. PD Storage

The COMPANY keeps Website users’ PD only for the period necessary for the fulfilment of the processing purposes for which the PD were collected.  In particular, it maintains PD, in the case of a user’s request for communication, for a period reasonably necessary to respond to the request for communication and in the case of a CV no more than six (6) months from the submission of the CV. For the period of Cookies maintenance see above the Cookie Policy.

8. Users’ Rights (Data Subjects’ Rights)

8.1 According to the General Data Protection Regulation on the Protection of personal data Website users, have the following rights:

• Right to Information and Access. The data subject has the right to be informed with respect the process of his/her PD and to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed.
• Right to rectification. The data subject has the right to obtain from the COMPANY without undue delay the rectification of inaccurate personal data concerning him or her.
• Right to erasure. The data subject shall have the right to obtain from the COMPANY the erasure of PD concerning him or her without undue delay and the Company shall have the obligation to erase PD without undue delay, where the process of such PD is no longer necessary or unlawful.
• Right to restriction of processing. The data subject shall have the right to obtain from the COMPANY restriction of processing in certain cases.
• Right to data portability. The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to the COMPANY, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the Company.
• Right to object. The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her. The COMPANY shall no longer process the personal data unless it demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.

8.2 The abovementioned rights may be exercised by email sent to [email]. For this purpose the request template, attached in the end of the present, shall be used.

8.3 The Website users, as data subjects, may additionaly file a complaint before the Hellenic Data Protection Authority (http://www.dpa.gr/).

9. Applicable Law and Jurisdiction

Any dispute with respect to the implementation, interpretation, invalidity of the Terms of Use, the existence or non-existence of rights and obligations of users or the Company, under contract and/or tort, is governed by Greek law and is subject to the exclusive jurisdiction of the competent courts of Athens.

REQUEST FORM FOR THE EXERCISE OF GDPR RIGHTS

DATA SUBJECT

ATTACHED DOCUMENTS

RIGHT (Delete the rights you do not wish to exercise)

RECEIPT OF RESPONSE

FURTHER INFORMATION (Optional)

Remarks:

Please send the completed form and copy of your ID card or passport to the following email address: [email] or by post to the following address: [street and number], [GR-…], [town], Greece. The costs of sending the present request shall be borne by the sender.

We provide you with information regarding the actions that take place following your request, without delay and in any case within one (1) month from the receipt of your request. This period may be extended by two (2) more months, if necessary, taking into consideration the complexity of the request along with the number of requests. We will inform you on this extension within one (1) month from the receipt of the request as well as on the reasons of the delay.

If we do not act on your request, we will inform you without delay, at the latest within one (1) month from receipt of the request about the reasons based on which we did not act and about the possibility of filling a complaint before the Supervisory Authority and bringing legal action.

The information on your request is provided free of charge. If your request is profoundly unfounded or excessive, especially due to its repetitive nature, we may either charge a reasonable fee, taking into account the administrative costs of providing the information, or refuse to follow up the request.

In case we have reasonable doubts with respect to your identity, we may request the provision of additional information necessary to confirm your identity.

III. COOKIES POLICY

Through its website, our company uses “cookies” and “web bacons” to collect information to ensure the proper operation and design of our website, provide better services and promotions. In order to use our website as a whole, you must agree to the use of cookies. For this reason, you must provide us with your explicit consent by ticking the corresponding consent box, after being informed about our policy below.

1. What are “cookies” and “web bacons”?

A “cookie” is a small text file sent from a website and stored on your computer by the browser while you are browsing the Internet. A “web bacon” is a small piece of code that represents a clear graphic image and is used in conjunction with a cookie.

2. What kind of cookies do we use and for what purpose?

• Essential Cookies: cookies that are essential for the proper functioning of our website. They allow you to browse and use all the features of the website. Therefore, without these cookies, our website functionalities cannot be provided effectively. Your consent is NOT required for the use of essential cookies.
• Analytics Cookies: these cookies help us understand how website users interact by collecting and reporting anonymised information. These cookies are used to control the performance and traffic of our website. Your consent to the use of analytics cookies is required.
• Marketing cookies: Marketing cookies are used to track visitor behaviour across websites. The intention is to display ads that are relevant and engaging for the users. Your consent to the use of marketing cookies is required.
• Social Network Cookies: these cookies allow the sharing of content across social networks. Social networks may collect your personal information for their own purposes. Our company is not associated with nor affects the way in which social networks use your personal data. For more information about cookies placed by social networks and the information they may collect, please refer to the privacy statement provided by each social network.

Your consent to the use of social network cookies is required.

3. What personal data do cookies record?

• Cookie ID
• Internet Protocol (IP) Address
• User browsing history and behaviour (Tracking)

4. How long do we store personal data obtained through the use of cookies?

We retain your data no longer than is necessary for the purposes for which the personal data are processed. Different retention periods apply for different types of cookies and personal data. However, the maximum retention period of personal data collected through cookies is twenty (20) years. For more details on the retention periods for each category of cookies and personal data, please contact us.

5. Who has access to your personal data?

The data collected through the use of cookies may be disclosed to third parties, such as Google Inc. for the operation of Google Analytics. This takes place to ensure a better browsing experience on our website and for improving our services (e.g. collection of statistics through analytics tools to optimise our website and present appropriate promotional material).

6. What is the legal basis for our use of cookies?

The use of cookies (except those essential) is based solely on your explicit consent. You have the right to withdraw your consent at any time. Please note that if you withdraw your consent, you will not be able to access certain areas or features of our website.

7. How can you disable cookies?

You can easily disable cookies using your browser. If you want to manage and delete cookies, refer to the instructions in the “Help” and “Support” sections of your browser. You can choose to disable cookies or to receive a notification whenever a new cookie is sent to your computer. Please note that by deleting cookies or disabling future cookies you may not have access to specific areas or features of our website.

Contact details

If you have any question about how we collect your data through the use of cookies that was not answered here, please contact us by e-mail at info@elivihotels.com.